• Day128

    Start of good news from Dragoman again

    September 18, 2018 in Turkmenistan ⋅ ☀️ 32 °C

    Hi everyone!
    Everything is going to be fine. We are looking forward to meeting you all along the way to Istanbul. We now head on much more comfortable on the last lap to Istanbul.

    E-Mail vom 24.09.2018
    Thanks George

    As Rob was keep telling us we are saisoned travellers. With Intrepid we did about more than 25 trips before they became soft. With Dragoman we did 3 trips and we still recommend you lads. Since those nasty and unpleasant kids left the DRAGOMAN group everyone left on the trip is enjoying the remaining trip to Istanbul. Therefore we have a WIN-WIN Situation. We are greatfull that you refund as the fare and the kitty from Asghabat to Istanbul as well as our deposit on the PANAMERICA. We take that money to travel privately on rather the same track than Rob und Prime and all our buddies, but a bit more in comfort. We have learned one lesson on that fantastic journey: We are to old to travel with groups let’s say more than 90 days. Therefore there is a chance that we join DRAGOMAN in the near future. Let me finish by telling you that Rob and Prim are the best tour guides we ever had and that we enjoined every bit from Ulaanbatoor to Asghabat.

    Wolfgang and Heidi Schneider

    Am 24.09.2018 um 12:36 schrieb Dragoman :
    Dear Wolfgang

    My name is George and I am the managing director of Dragoman. I am very sorry to hear about the events that occurred on your trip. We know that you have travelled with us extensively before and we do value your custom. Events such as this are extremely rare but we do have some strict rules relating to violence on trip. It was not an easy decision but in the end, our operations team decided that they had to make the decision that they made at the time. Again, I am very sorry that you were excluded from the trip but as Heather said we would welcome you back on a Dragoman trip in the future. If you have any further comments, please let me know.

    Best wishes George
    George Durie | Managing and Operations Director

    Editiert am 08.04.2019
    Text von Wolfgang
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