Hotel Victorie

I thought I had a good hotel, the lobby was nice, the lounge was very inviting with a fire going. That is also where they an allowed me to leave my luggage until check-in so I could sightsee.

After I checked in and saw my room - OMG!!!!! Worst hotel room ever - they switched my room from the newly renovated one I paid for, told me up the bathroom wasn’t working. Put me in one with broken shit.
Check out photo 3, which shows the room I booked. The hotel listing was for specific rooms, not room categories like the big chains. They advertise they are a boutique hotel, not a slum hotel.

As it turned out, I was feeling worse from whatever I started getting during the western show the night before.

IDK if I would have put up a bigger stink about the broken furniture, blinds, drapes and shower (!!) if I wasn’t beginning to feel very sick, dizzy & weak.

Ended up sick as a dog that night and the next day, didn’t go out except for food.

Last day, I saw someone exiting the room I paid for. I protested at the desk, protested with Booking.com. Shafted by both. Files a complaint with credit card and they got me a partial refund. The pictures helped my case. Lesson learned - screen shot all your hotel reservation details. And once Booking has your money, don’t count on their help.Read more