Viking Confusion in Amsterdam

Our flight from London's Heathrow Airport was delayed almost an hour because of high winds at our destination in Amsterdam. Glenda's suitcase was judged to be oversize by the ticket agent, so she had to pay to have one bag checked for $30. When we finally arrived back in the Netherlands, we met a representative from Viking Cruises right outside the baggage claim area. Our names were not on his list, but he put us on a van that took us to a boat anyhow. It turned out to be the wrong Viking River Cruise Boat. We told the representative that we were to board the Viking Ingvi and we're going down the Rhine and Danube through Vienna to Budapest. He asked us whether we were going to Basle. We said that we were not. He seemed confused, but put us on a van anyhow. I began to get a bit worried and insisted on keeping my luggage with me, since I feared it might get onto the wrong boat. They took us to one of the ports in Amsterdam where we boarded the Viking Kvasir. They were going to put us on a first deck room without a French balcony, and I told them that we had already been assigned room 224, a room with a French balcony. They asked us again what boat we were going on, and we told them again the Viking Ingvi. They asked us if we're were going to Basle, and we said that were were not. We would go to Budapest, then extend to Prague. They apologized profusely for their error and said that they would call us a cab and pay to have us taken to the Viking Ingvi at another nearby Amsterdam dock. Soon the cab came and after trying two other docks unsuccessfully, finally got us to the Viking Ingvi.Read more