Chillin’ Out

It is a good thing that we arrived at the Raleigh-Durham Airport a few hours before our flight started boarding. We walked up to the American Airlines counter, and there was no one waiting in line ahead of us. Unbelievable! We just walked right up, first in line. I don’t know what the problem was with our checking in online last night, but the agent seemed to have trouble as well. He had to scan our passports 6 times (?), and then he had a problem with the printer. Finally he called over a more experienced colleague who treated our issue as though it were no big deal. Technology is great when it works, but when it doesn’t, repairing what should be a simple problem can seem impossible. Now we are comfortably waiting in the American Airlines Admiral’s Lounge for our boarding, which is set to begin at 6:30 pm.Read more