London

After a delightful start at Vino Volo at Dulles, take-off was delayed about 30 minutes. No worries, said the Brit Air pilot, we’ll make up time in the air. We had 2 hours to get from Terminal 5 at Heathrow to Terminal 3 to catch a Finnair flight to Helsinki so we weren’t too concerned.

Not so fast. We not only didn’t make up time, a storm around London actually added to the delay in landing. Then there was no aircraft parking space available so we sat just off the runway for a little over an hour before we could deplane outside to buses. All this resulted in missing our Helsinki flight by 10 minutes. To their credit, Brit Air immediately took responsibility and gave us vouchers for hotel and food. While I’d rather be in Helsinki, we’re making the best of our “stopover.”Read more