Terminal 5

Glad to get off one of the worst flights ever. The club world cabin had an electrical fault so the seats couldn’t be operated, if you needed them adjusted the cabin crew had to do this manually. No menus or wash bags had been loaded for the return flight either. So quite pleased to get off, however having priority tags on the luggage also proved to be a waste of time as people in back of the plane received their luggage before we did.Read more