Launceston - we had a problem

So the electrics issue may have been a minor inconvenience in the grand scheme of things, but getting it sorted was a major headache. I said a company shows their true colours when they have to fix an issue. I could rant, rage and weep* on this post over the way THL, who oversee the vans, dealt with our issue, but I’ll save that for my complaint comms 🫤

It took 24 hours for an angel, real name Steve from LES to arrive and fix the fault. LES’s efficiency have been the polar opposite of THLs 😠

Our new best friend was able to switch out the errant thingymajig and we’re up and running again. It took him 20 mins.

Col, an excellent problem solver himself, worked out the issue earlier, so was able to point Steve in the right direction.

Hopefully that’s our drama done and dusted for this trip😬🤞🏻🫤

* have done all three todayRead more