• Stone Town

    September 17, 2024 in Tanzania ⋅ ☀️ 29 °C

    As well my stay in Nungwi was already over. The island however thought me another lesson in regards of patience, as my pickup came almost an hour late. Apparently, the road was blocked... Anyway, somehow he made it. The drive to Stone Town however felt as an eternity. Finally arrived there, I just dropped my luggage at the hotel and went out for a walk and for lunch.

    When I came back after a couple of hours, I found myself in a very dark room, facing the inner courtyard with not even a real terrace. So I went back to the reception, asking it that was really considered as balcony room, as I've had booked it. The receptionist started arguing with me, saying that it was the same rate as that one with balcony. What do I care about their pricing strategy and if the hotel is fully booked? Seriously, am I wrong politely asking for the service I booked and payed for? In the end, she changed my room to one on the first level, with windows, day light and a balcony. I don't really care about the room, it just makes me sad that my customer experience was getting so bad, as she was taking me completely for a fool.

    After another walk through the narrow alleys of Stone Town, ignoring again a hundred of comments from the locals, I went back to the hotel. The rooftop terrace indeed is really beautiful, offering a nice view on the sea and as well on the sunset.
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