Opening

It’s starting 😃
As one of the speakers in the opening keynote Jacob Morgan presented ‘The Experiential Organization’, very inspiring! His views on employee experience give a lot food for thought.
Jacob claims that looking at employee engagement for improvement potential doesn’t do the trick as we are providing ‘adrenalin shots’ to improve engagement rather than working on the cause. Where engagement is the result, experience is the cause and sustainable, long lasting improvement of employee engagement can only be achieved by focusing on great employee experience. The experience is built out of three blocks which are interlinked and influence each other: physical space (office, working environment), technology (tools, enablers), and culture (values, way of cooperation) - sorry for the blurry picture, or do I need better glasses, again???Meer informatie