What's going on/waiting game

Despite having a tire truck reserved for 9:30 am and being told that could change location after calling closer shops that didn't open,until 8 am. At 7:30, the roadside assistance called and said could just do a tire replacement. Awesome! 8:15 called back and said there was no one able to do that. So Sunshine called all the shops. After determining only the first stop called had the tire we needed, she called back at 8:40 to schedule the tow. The roadside called back stating they could change the tire but it wasn't covered by insurance and would be $180/hr labor in addition to tire cost, oh and they didn't have tire or anyone to do it yet. No thanks! 2 companies later for towing and determine that they do not have correct equipment to tow us. So they reach back to Progressive and ask for increased amount to replace tire. To truck finally arrives at 1:45 pm to take tire, and returns with it at 3:30 pm and impact driver breaks. We have 7 of 8 lugs tightened but have to drive to shop to get 8th on.Read more