The Dismal Disaster of the Dormero

After the ridiculous farce at the Dormero Hotel last night, I was actually looking forward to meeting the hotel manager and explaining our shocking experience. Now I can fully understand why this dreadful hotel is in such a shambles.

To my amazement the inept manager refused to believe that we did not get any dinner. He insisted that there was "plenty of food" on the buffet and that it was "topped up every five minutes". He obviously has no idea at all what is actually happening under the roof of the hotel he is supposedly managing.

When John and I showed him the photos of the empty buffet, he pointed to the remnants of salad and pronounced "look there is food". He justified his position by saying that, because the hotel was only allowed 20 Euro per person for a dinner, we should have been thankful for any morsels we got.

In all my travels, and after staying in hundreds of hotels around the world, I had never witnessed such a display of complete denial. It is obvious that the lack of leadership at the top is responsible for the deplorable situation at the hotel.

The problem is that we are booked here for another night, and I am worried that the whole sad scenario will be played out again tonight. We have been told that this time we will at least have seating in the restaurant. As to whether we will get any food, well that is the 64 Euro question.

All I can say is that, if you ever plan to visit Dessau, do NOT stay at the Hotel Dormero.Read more