Check Out

Just about packed and we received a phone call advising that our driver was downstairs however he was 30 min early so we had a few things to do still and advised we would be down in 15min.

All sounds good right?

So we check out and ask where our driver is. The front desk advised that as he could not park outside he was driving around the block.
We will sit and wait for him. Now just after 9am and the front desk noticed we were still waiting, they then realised they had put the wrong people in our cab. Problem was that the people in our cab should have been going in the opposite direction to Halong Bay not the airport. The front desk then organised for a replacement taxi at their cost. Finally on our way.
This hotel has been one saga after another just wait until they read my tripadvisor comments.Baca selengkapnya